01
Define the measure.
What does this number represent?
Unit, reporting period, entity or site boundary, calculation basis and denominator. Keep the baseline and target horizon explicit.
The result
A shared definitionSustainability performance management
Make progress visible.
Make action clear.
Defined measures. Responsible owners.
A review that leads to action.
We connect sustainability priorities with the information, comparisons and follow-up that leadership and departments need to manage the programme.
Discuss your performance prioritiesFrom measure to action
Give every measure
a place in the review.
A useful performance process connects the definition of a measure with its evidence, interpretation and next action. Each connection needs to be clear.
02
Establish ownership.
Who prepares and reviews the evidence?
Identify the responsible teams and source records. Make estimates, missing inputs and collection issues visible alongside the data.
The result
A traceable reporting basis03
Review the movement.
What needs management attention?
Examine changes against the relevant baseline or target. Review unusual movements, reporting completeness and unresolved actions.
The result
An explained view of performance04
Record the response.
Who will do what, and by when?
Capture the decision, action owner and target date. Carry open actions into subsequent reviews and escalate issues when needed.
The result
Accountable follow-throughReading performance
Two readings.
A better-informed review.
Progress against a target and the completeness of reporting answer different questions. Leadership needs both to interpret the position and direct follow-up.
01 / Performance
What does the result tell us?
Read the measure against its baseline, target and reporting period. Explain the movement and identify the operational questions it raises.
- Review focus
- The gap to target, changes over time and the reasons behind the result.
- Follow-up
- Management decisions and actions for the responsible function.
02 / Reporting completeness
How complete is the picture?
Identify missing inputs, estimates and unresolved evidence questions. Make their effect on the interpretation visible.
- Review focus
- Coverage, supporting records and exceptions requiring clarification.
- Follow-up
- Data collection, reconciliation and review with the relevant owners.
A missing input is a reporting issue to resolve. It does not, by itself, establish poor sustainability performance.
Selected work · A leading financial-services group
A leadership view.
The detail behind it.
A sustainability dashboard pack connected leadership measures with comparison periods, targets, reporting status and departmental detail.
Sustainability performance dashboards
Keep the context
beside the number.
The pack gave reported performance and the state of reporting their own place in the review. Functional detail kept the underlying measures within reach.
Explore the leadership dashboards case- Comparison
- Baselines, reporting periods and targets remain visible with the measures they explain.
- Coverage
- A reporting register distinguishes available information from inputs still to be collected or clarified.
- Responsibility
- Reporting and target tables connect follow-up questions with the relevant stakeholders.
- Depth
- Departmental dashboards provide the detail behind the leadership overview.
What the work can include
The measures. The review.
The actions to carry forward.
We help establish the tools and coordination behind the review. Management sets the direction and approves decisions; functional teams provide the information and implement actions.
A measurement framework
KPI definitions, reporting boundaries, baselines and targets aligned with the sustainability programme.
A reporting process
Collection templates, preparer and reviewer responsibilities, evidence records and an exception log.
A management review pack
Leadership scorecards, departmental detail, performance commentary and an action log with owners and target dates.
Start a conversation
What should your next
review help you decide?
Start with the programme priorities, current measures and the questions that remain unresolved.
Discuss your performance review